Helping companies to improve their customers’ experience and business results, CYS’s audacious goal is to develop world-class software for collecting, combining, and visualising insights from customer, employee, and business data.

CYS offers a complete software solution, combining relevant data from customers, employees, and businesses. Customizable programs enable companies to prioritise their improvements, from customer feedback monitoring to employee engagement research.

Their intuitive system offers a wide range of market research solutions, including storytelling, feedback loops, multi-channel questionnaires, quality checklists, and audits. All of this, plus cutting-edge reporting and visualizations, make CYS an appealing ‘experience’ solution.

So how did Proshore’s remote software team enable CYS to scale up development of their SaaS (Software as a Service)?

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With Proshore’s development team as a service, companies have the flexibility and ability to control their capacity, dialing up when more developers are needed and dialing down at less demanding phases of the process.

Traditionally, there were two ways to do this: turn to agencies, which offer developers at a premium, or undertake expensive talent acquisition and onboarding. Our solution is to offer remote teams that can quickly assimilate into your own organization, and seamlessly fill the extra-capacity.

So Proshore offered CYS the capacity they needed to build dotNET and cloud services using Angular. Our team was onboarded to provide data warehousing, dashboarding, and infographics models, in a scalable and flexible way.

The way we work at Proshore is that we deploy teams to tackle challenges, working in partnership, and scaling up and down as needed. With CYS, we set up a scrum across different project domains, and met to exchange information, working closely with other remote teams.

Proshore was able to provide a diverse multidisciplinary team, including a scrum master, software development, and quality assurance.